Cancellation & Refund Policy

At Auks Pocket, we strive to provide the best service experience to our users. However, we understand that there might be circumstances requiring a cancellation or refund. This policy outlines the conditions and processes for cancellations and refunds.

Cancellation Policy:

• Cancellations must be requested within 7 days of subscription or purchase.
• To request a cancellation, please contact us at info@aukspocket.com with your order details and reason for cancellation.
• After the cancellation request is processed, you will no longer have access to the subscribed services.

Refund Policy:

• Refunds are only applicable for services purchased directly through our platform.
• Refund requests must be made within 7 days of the original transaction.
• Approved refunds will be processed within 10-15 business days and credited to the original payment method.
• Refunds will not be granted for:
  • Partially used subscriptions or services.
  • Services canceled after the 7-day refund period.

Exceptions:

In the event of a technical issue or error on our end, we may provide a full or partial refund at our discretion. Please reach out to info@aukspocket.com with details of the issue.

For any further inquiries or assistance regarding cancellations and refunds, feel free to contact us at info@aukspocket.com.